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BEGIN:VEVENT
UID:0a5f46d4ecaa55e95de6de29785067e1
CATEGORIES:Seminars
CREATED:20220120T131018
SUMMARY:Miguel A.  Espinosa Farfan - Università Bocconi
DESCRIPTION;ENCODING=QUOTED-PRINTABLE:Worker Skills and Organizational Spillovers: Evidence from Linked Training 
 and Communications Data\nAbstract:\nHow does increasing the skill of some w
 orkers affect the output of the organization as a whole?  To answer this qu
 estion, we study the effects of a randomized training program that occurred
  in a Colombian government agency.  While trained workers substantially imp
 roved their individual production, we find that spillovers affecting manage
 rs' productivity are larger than the direct gains from training. We use ema
 il data to understand the mechanism behind these spillovers and find that b
 enefits for managers arise from two sources.  First, trained workers send f
 ewer emails to their bosses, and boss productivity increases as emails decl
 ine.  Second, relatively senior trained frontline workers form an informal 
 layer to help junior frontline workers in lieu of managers.  In our setting
 , accounting for intra-organization spillovers doubles the implied return f
 rom upskilling workers.\n
DTSTAMP:20260405T201634Z
DTSTART:20220317T163000Z
DTEND:20220317T180000Z
SEQUENCE:0
TRANSP:OPAQUE
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